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The Problem – The System Wasn't Built for Us

The current financial infrastructure in emerging markets, particularly Africa, was designed for a different era and different users. It fails to serve the needs of the mobile-first generation and the unique financial behaviors of African communities.

The Problem - The System Wasn't Built for UsThe Problem - The System Wasn't Built for Us

Mobile Money Fragmentation​

Current State​

  • Fragmented systems across different countries and providers
  • Complex cross-border transfers with high fees and delays
  • Limited interoperability between different mobile money platforms
  • No unified experience for users across regions

Impact​

  • Users struggle with multiple wallets and accounts
  • High costs for cross-border transactions
  • Limited access to global financial services
  • Reduced financial mobility

Outdated Banking Infrastructure​

Systemic Issues​

  • Slow processes - transactions take days or weeks
  • High fees - disproportionate costs for small transactions
  • Growing distrust among youth who prefer digital solutions
  • Limited accessibility in rural and underserved areas

User Experience Problems​

  • Complex onboarding processes
  • Poor mobile experience - designed for desktop banking
  • Limited hours and physical branch requirements
  • Language barriers and cultural misalignment

Inefficient Community Lending​

Chama Limitations​

Community savings groups (Chamas) are powerful but still rely on:

  • Inefficient manual systems for record-keeping
  • WhatsApp and notebooks for communication and tracking
  • No automation for payments and distributions
  • Limited transparency in fund management
  • No yield generation on pooled assets

Missed Opportunities​

  • $3.4B+ in assets managed inefficiently
  • 300K+ groups operating without digital tools
  • No credit scoring or risk assessment
  • Limited scalability of community finance

Fiat On/Off Ramp Challenges​

Crypto Integration Problems​

  • Limited fiat on/off-ramps for crypto users
  • Volatile P2P exchanges with high risk
  • Regulatory uncertainty around crypto-fiat conversion
  • High fees for currency conversion
  • Limited liquidity in local markets

User Barriers​

  • Complex processes for buying/selling crypto
  • Trust issues with unregulated exchanges
  • Limited payment methods accepted
  • High minimum transaction amounts

Community Platform Gap​

Missing Infrastructure​

Africa lacks a platform that:

  • Truly understands local infrastructure gaps
  • Enables community-driven crypto lending
  • Supports local launches and token projects
  • Integrates with existing financial behaviors
  • Respects cultural and social dynamics

Current Alternatives​

  • Global platforms that don't understand local needs
  • Silicon Valley solutions designed for different markets
  • Fragmented tools that don't work together
  • High barriers to entry for local developers

Grey Markets and Informal Systems​

Locked Capital​

Billions remain locked in informal systems and grey markets:

  • Unbanked populations with significant savings
  • Informal lending networks with no digital tools
  • Cash-based economies with limited digital integration
  • Undocumented transactions with no credit history

Economic Impact​

  • Reduced financial inclusion for millions
  • Limited credit access for small businesses
  • Inefficient capital allocation in the economy
  • Missed opportunities for wealth creation

The Human Cost​

Individual Impact​

  • Financial exclusion for mobile-first users
  • Limited access to credit and financial services
  • High costs for basic financial transactions
  • Reduced economic mobility and opportunities

Community Growth Challenges​

Community Growth - Current Challenges in Community FinanceCommunity Growth - Current Challenges in Community Finance

The current state of community finance in emerging markets faces significant barriers that limit growth and development:

  • Inefficient community finance systems with manual processes
  • Limited scalability of local financial networks
  • Fragmented communication through basic tools like WhatsApp
  • Manual record-keeping leading to errors and disputes
  • No yield generation on community assets

Impact on Communities​

The current financial system's limitations have created significant challenges for community development:

  • Reduced economic mobility and opportunities
  • Limited access to scalable financial tools
  • Fragmented systems that don't work together
  • Manual processes that are error-prone and slow
  • No integration between traditional and digital finance

Economic Impact​

  • Reduced productivity due to inefficient systems
  • Limited innovation in financial services
  • Reduced foreign investment due to payment barriers
  • Slower economic growth in emerging markets

Why Traditional Solutions Fail​

Designed for Different Users​

  • Desktop-first design in a mobile world
  • Individual-focused in a community-driven culture
  • Western-centric in African contexts
  • Bank-centric in a mobile money world

Lack of Local Understanding​

  • No cultural sensitivity to local financial behaviors
  • Limited language support for local languages
  • Poor integration with existing systems
  • High barriers to adoption and usage

The Opportunity Cost​

What We're Missing​

  • Billions in dormant capital in informal systems
  • Massive market opportunity in underserved populations
  • Innovation potential in community-driven finance
  • Economic growth through better financial inclusion

The Stakes​

  • 3+ billion people in emerging markets need better financial tools
  • $100B+ in remittances flowing through inefficient systems
  • Millions of communities waiting for digital financial tools
  • Trillions in economic potential locked in informal systems

This is why GoChapaa existsβ€”to build the financial system that was designed for us, by us, and serves our unique needs in emerging markets.